Terms and Conditions
Terms & conditions of legendURN
|Address:||Houtsaachmole 3d, 8531 WC Lemmer, The Netherlands|
|C of C number (KvK)||01181231|
|VAT number:||NL 8223.20.873.B01|
Article 1. Applicability
1.1 These general terms and conditions (hereafter: Conditions) are applicable on all offers, orders and agreements by Legend Corporation and exclude all other potential terms and conditions.
1.2 Acceptance of an offer or the ordering of certain goods shall be deemed to be evidence of the customer’s acceptance of the applicability of these terms and conditions.
1.3 Deviation from the Terms and Conditions set out in this document may only be done in writing, in which case the other terms and conditions shall remain unimpaired.
1.4 All rights and claims as stipulated in these Terms and Conditions and in any further agreements on behalf of Legend Corporation are also stipulated on behalf of intermediaries and other third parties that have been called in by Legend Corporation.
1.5 Legend Corporation declares that the ‘Wet Koop op Afstand’ (Consumer Protection [Distance Selling] Regulations) are applicable to the General Terms and Conditions.
Article 2. Offers/agreements
2.1 All offers by Legend Corporation are free of obligation. Please see section 3.6.
2.2 An agreement is only effective after acknowledgement of the order by Legend Corporation. Legend Corporation reserves the right to refuse orders or to apply certain conditions to the delivery, unless explicitly stated otherwise. In the event of an order not being accepted, Legend Corporation will notify the customer of this within ten (10) working days after receipt of the order.
Article 3. Prices and payments
3.1 Prices stated for goods and services offered are in Euros, inclusive of Value Added Tax and exclusive of handling and mailing costs or any taxes or other levies, unless otherwise stated or agreed upon in writing.
3.2 Payment should be made without discount or compensation within eight (8) days from the date of invoice if the deliveries are in the Netherlands and within fourteen (14) days from the date of invoice if the deliveries are outside the Netherlands, unless otherwise agreed upon in writing.
3.3 Payments may be made by (one of) the method(s) indicated during the ordering process; via credit, SOFORT Banking, card or bank transfer. Further (payment/order) conditions may be stipulated. The date of the credit entry of the giro or bank account of Legend Corporation will count as the date of payment when the payment is made by bank or Girobank.
3.4 If the term of payment is exceeded, the customer is in default from the day the payment should have taken place. If payment is undertaken after a reminder from Legend Corporation, the customer will be under the obligation to pay twenty Euros (€20.00) administration costs. If Legend Corporation contracts out a claim to a debt collecting agency, the customer will also be under the obligation to pay the costs of debt recovery, being at least fifteen per cent (15%) of the outstanding amount without prejudice to the right of Legend Corporation to claim the actual legal expenses of debt recovery instead.
3.5 If the customer is in default with regard to any payment, Legend Corporation has the right to postpone or cancel (the implementation of) the agreement concerned and any associated agreements.
3.6 In the case of a price increase for the goods and services offered during the period between the order and the execution thereof, the customer will have the right to cancel or annul the order within ten days (10) after Legend Corporation has announced the price increase.
Article 4. Delivery
4.1 The delivery times specified by Legend Corporation are only indicative. Legend Corporation will process your orders as quickly as possible, although allow for at least 30 days. If it is not possible to process your order in full within this period then you will be sent notification within a month after the order was placed entitling you to cancel the order without charge.
4.2 The delivery of goods will be made once the goods are ready for delivery to the customer.
Article 5. Inspection period
5.1 You are entitled to an inspection period of at least fourteen working days, commencing on the day after receipt by or on behalf of the consumer.
5.2 You have the right of withdrawal during the inspection period, allowing you to return the goods received without any obligation on your behalf other than payment of the direct costs associated with the return, as well as notifying us that the products offered are not going to be used. Legend Corporation will return the payment made to your account within 30 days at the latest.
All payments except direct costs of returning or exchanging the goods via your nearest post office will be paid to your account. Returning the goods via your nearest DHL Service Point is free of charge. Click here for more information about exchanging or returning goods.
Article 6. Retention of title
6.1 The ownership of supplied goods is only passed to the customer when the customer has paid all outstanding debts with regard to any possible agreement with Legend Corporation. The risk in the goods shall pass to the customer at the moment of delivery. Article 7. Intellectual and industrial rights of ownership.
7.1 The customer is deemed to respect completely and unconditionally all the intellectual and industrial rights of ownership relating to the goods delivered by Legend Corporation.
Article 8. Privacy
8.1 The customer is deemed to have acquainted himself or herself with the privacy statement of Legend Corporation and to agree to the processing of the personal details therein. The privacy statement is to be found on the website(s) of Legend Corporation and in appendix A of these Terms and Conditions.
Article 9. Complaints and liability
9.1 You are obliged to inspect the products on receipt and report any defects immediately in writing to Legend Corporation.
9.2 If it has been proven that the goods do not meet the terms of the agreement, Legend Corporation can choose to replace the goods concerned, after they have been returned, with new goods or else to refund the invoice value.
Article 10. Orders/communication
10.1 Legend Corporation is not responsible for misapprehension, damage, delay or errors in the delivery of orders or the giving of notifications that may arise as a consequence of the use of the Internet or any other means of communication between the customer and Legend Corporation, or between Legend Corporation and any third parties relating to the association between the customer and Legend Corporation, with the exception of gross fault and negligence by Legend Corporation.
Article 11. Force majeure
11.1 In the case of force majeure, Legend Corporation has the right, without prejudice to any of its rights, to postpone the delivery to the customer as it deems necessary or to annul the agreement without legal intervention by means of written notice and without Legend Corporation being liable for damages, unless this is unacceptable in the given circumstances according to what is deemed reasonable and fair.
11.2 Force majeure is understood to mean all shortcomings that cannot be attributed to Legend Corporation as they are not the fault of Legend Corporation and neither are they accountable under the law or according to generally accepted practice.
Article 12. Warranty
12.1 The statutory rights and claims apply to the warranty in accordance with the law and the long-distance agreement.
Article 13. Miscellaneous
13.1 If the customer notifies Legend Corporation in writing of an address, Legend Corporation is authorized to send all deliveries to that address, except if the customer notifies Legend Corporation in writing of another address to which the order should be sent.
13.2 Whether or not Legend Corporation tacitly allows deviations from the Terms and Conditions during a short or long period of time, it still holds the right to demand direct and stringent compliance with the Terms and Conditions. The customer can never lay claim to any rights on the grounds that Legend Corporation has applied these Terms and Conditions flexibly.
13.3 If one or more of the Terms and Conditions or any other agreement with Legend Corporation is contrary to any standing law, the condition in question will be cancelled and replaced by a comparable new condition admissible by law and to be determined by Legend Corporation.
Article 14. Governing law and competent court
14.1 All rights, obligations, offers, orders and agreements to which these terms and conditions apply will be governed exclusively by Dutch law.
14.2 The option to submit any dispute to an independent dispute resolution committee is available to you at any time, you are also entitled to submit the dispute to a competent court in the Netherlands.
Article 15. Complaints department
15.1 You may submit a complaint in writing to info@legendURN.com, or by post to legendURN, Houtsaachmole 3d, 8531 WC Lemmer, The Netherlands or by telephone to: +44 (0)20 3582 9629. Legend Corporation will review your complaint within 30 days at them latest. Should this not be possible you will be informed of the length of delay.